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Its been a wild ride......I opened an account online through stamps.com and used stamps.com's insurer PIP (Parcel Insurance Plan) who is apparently partnered with Allianz Global in some capacity. I believe Allianz Global is who PIP calls when they are trying their...
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ParcelInsurancePlan
ParcelInsurancePlan

Thank you for the review. As we discussed, there are some discrepancies with your claim that our investigators are working to resolve. They have attempted to schedule a record...

1.0
#1431972
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Stamps Account Review

Horrible horrible company I had two accounts opened under the same e mail. I only used once and thought I cancelled but one of them was opened since 3 years ago! No refound was made! I think they make money. I hope people never signed for this membership
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Value for money
Website
#974691
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Their online service is a trick, you sign up without knowing if you're not careful. I think I cancel, but the charge of $15.99 shows up. I call to complain and they say it was a mistake. Uh-huh. I ask "Ashley" and she says she doesn't know what happened. I ask for...
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1.0
#965639
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Totally scam about their service. Wish I can put negative 5 star here.It appears to be a pay-per-use service but there is a 15.99 monthly charge hiding. They won't send you any bill for that charge--and wish you forget about it. I realized that several months after...
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#917910
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Stamps - Hidden Monthly Bill
Signed up for the free trial period. Thought that I had canceled the service, but apparently did not. Each month was billed about $16 for a service that I did not use, and was never notified of the expense being pulled from my credit card. Found out only recently...
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1.0
#904208
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Stamps.com is engaged in two (2) deceptive practices in connection with a promotion that it offers by mail, providing a sheet of free, print-at-home stamps in exchange for creation of an online account as part of a purported risk-free trial. FIRST, Stamps.com does NOT...
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2.7
Takoma Park, Maryland
#854245
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Return Policy Review

Several months ago i returned a product from stamps.com claimed to save money they told me they would refundey money never received the money ive emailed the company several times never got a answer talk to customer service claimed to cancel my account and im still getting a bill paying for the product a product i dont have
1.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Website
#593897
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abysmal, dishonest scam. after much effort, arguments, anger and "disconnected" calls, I finally cancelled and got a full refund: HERE'S HOW YOU GET THE REFUND: don't bother with the electronic maze of menus. call: 877 395 4918 and select option #4. that should get...
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#570325
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I listened to a podcast and heard them mention www.stamps.com and how there was a deal doing on to get a few free things (like a scale and some sheets to print stamps on). I signed up thinking it would be great to not have to go to the post office, but little did I...
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1.3
I didn't like
  • Have to pay for stamp paper
  • 10-step process to cancel pro plan
  • Silent hidden billing each month
#557316
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Contact Stamps

Mailing Address:
Stamps.com
12959 Coral Tree Place
Los Angeles, CA 90066-7020
Phone:
(888) 434-0055
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Stamps Products and Services

I tried the "free trial" and tried to cancel but was told that my free trial was extended and then was charged the day after that ended a $9.99 fee. When I called about the charge and they refused to reverse it and said that I was being charged a pro-rated fee for the...
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#452114
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