Update by user Oct 15, 2017
Original review posted by user Dec 21, 2012
I went to add postage I typed in $5.00, a pop-up came on the screen and said it didn't accept $5.00 and automatically charged me $50.00. I didn't get a prompt asking if the charge was okay or not. It just went and charged me $50. That is wrong! SHAME ON YOU!
Consumer Beware, this is a shady company, and some nerve automatically charging me $50 I understand if your pumping gas, but I wasn't.
Now, I am on Social Security, on fixed income, I am a loss for words at the moment. My Christmas dinner money is on Stamps.com. Then I received the worst customer service ever. Transaction was done less than a minute. They only issue a refund if you close the account, and pay you by check. This is one shady company. Rude supervisor to boot.
However, thankfully I have a great bank. The charge is getting reversed in the morning.
I will never do business with a company like this. Take the free $5.00 postage and run folks.
Monetary Loss: $50.